Home Delete your account
Delete your account
Your account is yours, and you can delete it at any time. Here is how.
In the app (fastest)
- Open the AurMap app and sign in.
- Tap Account, then Delete account.
- Confirm. Your account is deleted at once and you are signed out on this device.
Without the app
E-mail us at info@aurages.com with the subject "Account deletion request" and include the mobile number registered on the account. We confirm the request is yours with a message to that number, delete the account within 7 working days and reply to you.
What we delete and what we keep
- Deleted: your name, e-mail, gender, date of birth, occupation, card photo and notification tokens; your sign-in, points and level end.
- Kept: order and payment records, no longer linked to you, for the period financial and tax regulations require, then destroyed.
- Photos you added to public places, once approved, stay on the map without your name.
Questions about this page: info@aurages.com or our contact page.